Privacy Notice
PRIVACY NOTICE
When you view IzzyAcS.co.uk your visit and any dispute over privacy is subject to this Privacy Statement.
IzzyAcS recognises the importance of protecting the privacy of anyone who visits the Website. This Privacy Statement sets out the policy accepted by us towards the collection and use of information obtained from those visiting and using this site.
By supplying us with your information you confirm that you are over 13 years of age. If you have any questions, please contact us contact@izzyacs.co.uk
This document informs you of our policy regarding information we hold about you. It sets out the conditions under which we may process personal information that you provide to us. It contains information that could identify you and information that could not identify you.
We take the protection of your privacy and confidentiality seriously. We understand that all visitors to our website are entitled to trust that their personal information will not be used for any purpose unintended by them and will not accidentally be transferred to a third party.
We undertake to preserve the confidentiality of all information you provide to us, and trust that you reciprocate.
It is very important that the information we hold about you is accurate and up to date. Please let us know if at any time your personal information changes by contacting us.
We regret that if there are one or more points below with which you are not happy, your only recourse is to leave our website immediately.
Our policy complies with UK law including the requirements of General Data Protection Regulations and Privacy and Electronic Communications Regulations (PECR).
IzzyAcS – Izzy Accounting Services
Email address: Contract@izzyacs.co.uk
The law requires that we process personal information under one of six defined bases and to notify you of the basis for each category. If a basis on which we process your personal information is no longer relevant, then we shall immediately stop processing your data.
If the basis changes then, if required by law, we shall notify you of the change and of any new basis under which we have determined that we can continue to process your information.
When you contact us about a service we provide as part of our business, create an account on our website (buy a product or service from us, or otherwise agree to our terms and conditions) a contract is formed between you and us. Any processing of information that may lead to a contract - e.g.
contacting us to enquire about a service or product - is also processed in this way as it may lead to a contractual obligation.
In order to carry out our obligations under that contract we must process the information you give us. Some of this information may be personal information.
We may use it in order to:
• verify your identity for security purposes
• sell products to you
• provide you with our services
• provide you with suggestions and advice on products, services and how to obtain the most from using our website
We process this information on the basis there is a contract between you and us, or that you have requested we use the information before we enter a legal contract.
Additionally, we may aggregate this information in a general way and use it to provide information to monitor our performance with respect to a service we provide. If we use it for this purpose, you as an individual are not personally identifiable.
Through certain actions when there is no contractual relationship between us, such as when you browse our website or ask us to provide you with more information about our business, products or services, you are providing your consent to us to process information that may be personal information.
Wherever possible, we aim to obtain your explicit consent to process this information.
Sometimes you might give your consent implicitly, such as when you send us a message by email to which you would reasonably expect us to reply.
Except where you have consented to our use of your information for a specific purpose, we do not use your information in any way that would identify you personally. We may aggregate it in a general way and use it to provide information, for example to monitor the performance of a page on our website.
We continue to process your information on this basis until you withdraw your consent, or it can be reasonably assumed that your consent no longer exists.
You may withdraw your consent at any time by instructing us.
We may process information on the basis there is a legitimate interest, either to you or to us, in doing so. Where we process your information on this basis, we do so after having considered:
• whether the same objective could be achieved through other means
• whether processing (or not processing) might cause you harm
• whether you would expect us to process your data, and whether you would consider it reasonable to do so.
We are subject to the law like everyone else. Sometimes, we must process your information in order to comply with a statutory obligation, such as HMRC tax or insurance obligations.
We may be required to give information to legal authorities if they request it or if they have the proper authorisation such as a search warrant or court order. This may include your personal information.
When you contact us, whether by telephone, through our website or by email, we collect the data you have given to us in order to reply with the information you need.
We record your request and our reply in order to increase the efficiency of our business.
We keep personally identifiable information associated with your message, such as your name and email address so as to be able to track our communications with you to provide a high-quality service.
If you complain about any of the content on our website, we shall investigate your complaint.
If we feel it is justified or if we believe the law requires us to do so, we shall remove the content while we investigate.
If we receive a complaint, we record all the information you have given to us. We use that information to resolve your complaint.
If your complaint reasonably requires us to contact another party, we may decide to give that party some of the information contained in your complaint. We do this as infrequently as possible, but it is a matter for our sole discretion as to whether we do give information, and if we do, what that information is.
We may also compile statistics showing information obtained from this source to assess the level of service we provide, but not in a way that could identify you or any other person.
Our website and social media may allow you to post information with a view to that information being read, copied, downloaded, or used by other people.
Examples include:
5.1. posting a message on our Social Media or Sending a Message
5.2. tagging an image on social media
5.3. clicking on an icon next to another visitor’s message on social media to convey your agreement, disagreement or thanks.
In posting personal information, it is up to you to satisfy yourself about the privacy level of every person who might use it.
We do not specifically use this information except to allow it to be displayed or shared.
We do store it, and we reserve a right to use it in the future in any way we decide.
Once your information enters the public domain, we have no control over what any individual third party may do with it. We accept no responsibility for their actions at any time.
Provided your request is reasonable and there is no legal basis for us to retain it, then at our discretion we may agree to your request to delete personal information that you have posted. You can make a request by contacting us at contact@izzyacs.co.uk or in writing as detailed above.
Cookies
Cookies are small text files that are placed on your computer's hard drive by your web browser when you visit any website. They allow information gathered on one web page to be stored until it is needed for use on another, allowing a website to provide you with a personalised experience and the website owner with statistics about how you use the website so that it can be improved.
Some cookies may last for a defined period of time, such as one day or until you close your browser. Others last indefinitely.
Our website uses cookies. They are placed by software that operates on our servers, and by software operated by third parties whose services we use.
Some examples of how cookies may be used:
• to track how you use our website
• to record what is held in a shopping basket
• to record whether you have seen specific messages we display on our website
• to record your answers to surveys and questionnaires on our site while you complete them.
Local storage
Local storage is a component of the Web storage application programming interface. It is a method by which Web pages locally store named key/value pairs inside a client's Web browser. Similar to cookies, this saved data exists even when you close a browser tab, surf away from the current website or close the main browser.
Google Analytics
We use this this service to improve your experience across the sites
• The service:
• This service runs in the background and drops one or more cookies to your computer, or handheld device. It helps us measure how you interact with our websites content by tracking your user journey and site interactions. The cookies store non-identifiable information about your browsing history, we use this data to analyse patterns and trends to help improve your experience.
• The data Google Analytics stores about you:
• Non-identifiable data such as, visits, pages views, time on site, and the journey you take through the site.
For more details on Google Analytics please visit their website http://www.google.com/analytics/
Third Party Cookies
Third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.
Your web browser should allow you to delete any cookies or local storage that you choose. It also should allow you to prevent or limit their use.
If you choose to prevent the use of cookies through your browser settings, you will not be able to use all the functionality of our website
Requests by your web browser to our servers for web pages and other content on our website are recorded.
We record information such as your geographical location, your Internet service provider and your IP address. We also record information about the software you are using to browse our website, such as the type of computer or device and the screen resolution.
We use this information in aggregate to assess webpage popularity and server performance.
If combined with other information we know about you from previous visits, the data possibly could be used to identify you personally, even if you are not signed in to our website.
You have the right to ask us not to process your personal information for marketing purposes. If you do not wish to receive further communication from us please contact us.
Access to your personal information
To obtain a copy of any information that is not provided on our website you may send us a request. After receiving the request, we will confirm we have received your request and will provide you with the information within the 28 day period required.
Removal of your information
If you wish us to remove personally identifiable information from our website, please contact us. This may limit the service we can provide to you.
Verification of your information
When we receive any request to access, edit or delete personal identifiable information we shall first take reasonable steps to verify your identity before granting you access or otherwise taking any action. This is important to safeguard your information.
When you click on links on our website, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
We do not sell products or provide services for purchase by children, nor do we market to children.
If you are under 18, you may use our website only with consent from a parent or guardian.
Encryption of data sent between us
We use Secure Sockets Layer (SSL) certificates to verify our identity to your browser and to encrypt any data you give us.
Whenever information is transferred between you and us, you can check that it is done using SSL by looking for a closed padlock symbol or other trust mark in your browser's URL bar or toolbar.
If you are not happy with our privacy policy or if have any complaint, then you should contact us.
If a dispute is not settled, then we hope you will agree to attempt to resolve it by engaging in good faith with us in a process of mediation or arbitration.
If you are in any way dissatisfied about how we process your personal information, you have a right to lodge a complaint with the Information Commissioner's Office. This can be done at https://ico.org.uk/concerns/
Except as otherwise mentioned in this privacy notice, we keep your personal information only for as long as required by us:
• to provide you with the services you have requested;
• to comply with other law, including for the period demanded by our tax authorities;
• to support a claim or defence in court.
Our privacy policy has been compiled so as to comply with the law of every country or legal jurisdiction in which we aim to do business. If you think it fails to satisfy the law of your jurisdiction, we should like to hear from you. It is your choice as to whether you wish to use our website.
We will update this privacy notice from time to time as necessary. The terms that apply to you are those outlined here on our website on the day you use our website. If you have any questions regarding our privacy policy, please contact us.
Further information on General Data Protection Regulations
For up to date information on your rights under the General Data Protection Regulations, please check the website of the Information Commissioner: ico.org.uk.
While we have made every effort to provide accurate and up to date information on our website, the law is constantly changing and affects each person or business in different ways. The information contained within this website is no substitute for specific advice and we will not accept liability if you rely solely on information from the website.